Frequently Asked Questions

ordering

We accept all major credit cards on our website, and cash/checks/credit cards at our storefront.

Each product will walk you through the ordering and personalization process. If you'd rather talk to someone before ordering, you can also order by:

Phone: (757) 320-5321
Email: info@hamptonroadsengraving.com
In person: 3300 Warwick Blvd, Newport News, VA 23607

Do you provide bulk discounts?

Yes! We can provide bulk discounts and are capable of working with large orders. Please contact us for more details.

personalization

How does this work?

Once you find the product that you are looking for, click on it and fill out the appropriate fields for all customization options. Our designer will send a proof to the email address provided within 2-3 business days.

I'd like something that I can't find on your website.

We carry hundreds of items and are continuously adding new products. If you are looking for something that you can not find on our website, feel free to reach out and we will do our best to match you with exactly what you need.

I have something of my own that I would like engraved.

Go ahead and bring it in! Our expert production team will give you an estimate on the spot. Walk-in orders typically take 3-5 business days, depending on the proofing process and production schedule.

I'm not sure what I want, can you help?

Absolutely! Send us a message on the Contact page with your thoughts and we will be happy to provide feedback and point you in the right direction!
Our designers are here to help and are well-versed in the areas of the unknown.

shipping & returns

What is your return policy?

Please see our Terms and Conditions page.

How will my item ship?

We ship using USPS, but are happy to accommodate your needs by using the shipping method of your choice! Just let us know in the Notes section of your order.

How can I track my order?

We are happy to provide you with a tracking number when your item ships out!

Have Other Questions?

Send us a message

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Frequently Asked Questions

ordering

personalization

shipping & returns

Have Other Questions?